Support
How can we help?
Email us and a member of our team will get back to you
Email [email protected]What to include
Your store's myshopify.com address, what you were trying to do, and a screenshot if something looks wrong. It helps us answer in one reply
Connecting your WhatsApp number
Help with signing in with Meta, choosing your number, or the name customers see
Templates
Writing a template, adding an image, or understanding why Meta turned one down
Order updates and reminders
Turning messages on, changing when they send, or checking why one did not go out
Privacy and your data
Data requests, deletion and anything about how we handle customer data
Looking for data deletion? See how to delete your data